How it works

Follow these steps so you know what to expect.

Watercolor illustration of a person in a green hoodie filling out an online registration form on a laptop with an MCC Toronto header.
1) Register
Submit your information.

Watercolor illustration of the same person in a green hoodie checking their phone while waiting, with warm, welcoming LGBTQ+ wall decorations in the background.
2) Wait for a call
We contact you when there’s space.

Watercolor illustration of the person smiling on a phone call, with a calendar on the wall showing an upcoming appointment and a small Progress Pride flag nearby.
3) Phone call
We’ll call you to book an appointment for  needs assessment.

Watercolor illustration of the person sitting at a table speaking with a staff member holding a clipboard, with a calendar and a Progress Pride flag on the wall above.
4) Needs assessment appointment
We learn what support you need.

Watercolor illustration showing next steps after the needs assessment: the person is connected to a program or referred to partner organizations, represented by friendly figures and location icons.
5) Programs & Referrals
We’ll connect you to an MCC program or a partner organization.
Tip: On phones, swipe left/right to view all steps.